FAQ
Fair questions, straight answers
The questions we hear most often — answered the way we’d answer them in the first meeting. If yours isn’t here, ask us directly.
No. Chatbots talk; our systems work. We deploy agents that complete actual business processes end to end - filing a warranty claim, renewing a service agreement, localizing a product listing, building a quote. Conversation is sometimes part of the job. It's never the job.
Legacy platforms were built before modern AI existed, and their vendors carry enormous sunk costs in that old architecture - they can't rebuild without abandoning what they've sold. We started after the paradigm changed, which is why we deliver more capability at a fraction of the cost. If your current software were finding lost revenue and cutting your acquisition costs, you wouldn't be reading this page.
It means our agents are configured for the workflows, vocabulary, and economics of your industry before we ever show up. An agent that manages HVAC service-agreement renewals understands seasonality, equipment lifecycles, and manufacturer warranty rules - it isn't a generic tool you have to teach your business to.
It becomes your biggest asset. Most businesses are sitting on years of job records, customer histories, and transactions locked in systems that can't do anything with them. We use that data to find lost revenue - lapsed agreements, unclaimed reimbursements, drifting accounts - and to build predictive planning on your actual history. Your data stays yours.
No. Your business data is used to run your business - configuring your agents, powering your predictions, recovering your revenue. It is not used to train models for anyone else, including your competitors.
Weeks, not quarters. Because the architecture is already built and configured for your industry, deployment is mostly about connecting your data and tuning agents to your specific operation. You'll see the first results - typically recovered revenue, because it's the fastest to surface - within the first 30 to 60 days.
No. The entire point is that you shouldn't need an IT department to benefit from AI. Our agents do the technical work; your team sees booked jobs, filed claims, renewed agreements, and clear reports.
It replaces work no one was doing well anyway - the follow-up calls that didn't happen, the claims that never got filed, the planning done by gut feel. Our partners typically redeploy that capacity toward customers and growth. The trades and physical commerce aren't industries where the work disappears; they're industries where the paperwork should.
A fraction of legacy enterprise software - and structured so the math is easy: recovered revenue and reduced acquisition costs typically cover the investment several times over. Contact us and we'll scope it against your business, not a rate card.
If you have a customer base, historical data, and revenue leaking through the cracks, you're the business we built this for. Small and mid-market operators are our focus precisely because the giants already have armies. You shouldn't need one.